Medco- The Toll Free 1-800-251-7690 Numbers for Support and Contact

Medco is a Pharmacy Benefits Management company located in America. It serves more than 65 million people on daily basis. The company was acquired by Express Scripts pharmacy in 2012.

For consecutive five years from 2008-12, Fortune magazine gave it number one rank in Healthcare: Pharmacy and Other Services category.

For consecutive five years from 2008-12, Fortune magazine gave it number one rank in Healthcare: Pharmacy and Other Services category.

It is the Medco Toll free numbers list which has been acquired   by Express Scripts Pharmacists.  Let us describe some of them here

1 800 251-7690- Medco Member Services Toll Free number-   

  •  You are welcome in Express Script. We will like to share this information with you that Medco has been acquired by the Express Script family of pharmacists.
  • Your call might be recorded or monitored to ensure you a high quality service so please tell us what you want to know
  • Be short and precise, say ‘I need a refill’ or just “I need a refill or check the status of an order” to let us know what kind of service you want to avail from us.
  • For refills, please tell us the prescription number written on its back e.g. 111234567801

1 800 922-1557- Pharmacist Services Help Desk Toll Free No.

  • Welcome to 24 hour Pharmacist Services Help Desk
  • We are highly thankful to you for giving a call to Express Scripts
  • Are you receiving a message “75 prior authorization required” but you feel prior authorization is already on the file, then please reprocess your claim in next 24 hours
  • If you have received message like this “76 plan limitations exceeded” then please review supply field & the quantity to ensure it becomes equal to required daily dose.
  • Thanks once again for giving us a call. We will like to remind you that Medco is now a part of the family of Express Scripts pharmacy.   This call is being monitored to ensure better services to you.
  • For retail claims other than the Medicare part D please click 1.
  • For claims related to Medicare part D, please click  2
  • To continue availing our services in future please give us a call on any of our customer service phone number written on Prescription card.
  • We are transferring your call to the member services
  • Be brief, precise and clear, say ‘check the order statuses’, ‘Need a refill’ to let us know what kind of service you need.
  • Please tell us your 12 digit prescription number, we will provide you the order status.
  • If the number is not available to you, then say “more information”

1 800 211-1456- Physician Service Center Toll Free Number

  • Thank you once again for giving us a call. We will like to share this information with you that Medco has been now acquired by Express Scripts pharmacy. This call is being monitored to ensure better services to you.
  •  Are you an attendant or patient, then press 1
  • Are you calling from prescribers office, then click 2
  • For prior authorization, Press 3
  • To check patient eligibility, status of order or for drug coverage, press 4
  • For other services click  5

Medco Discount Card Program Toll free number: 1 877 733-6765

Medco Prescribe Toll free number: 1 800 411-1665